Please contact us at firstname.lastname@example.org if you'd like to return or exchange your jewelry. Returns and exchanges are accepted within 14 days of arrival, and items must be in their original condition. Buyers are responsible for shipping charges, and we highly recommend adding delivery confirmation and insurance, as we are not responsible for packages that are lost or damaged in transit. Sales of custom pieces are final.
Repair fees vary, please contact us at email@example.com for a quote. If an item is damaged due to normal wear and tear, we will repair it free of charge within a year of purchase.
It is our goal to have the most sustainable, environmentally responsible studio possible, and we're always looking out for better methods and materials. Here are a few practices currently in place: